Condition Guide

Understanding Our Condition Grades

At Shoreline Shoes, many styles are available in more than one condition grade. Each pair is inspected, graded, and described honestly so you can choose the quality and price that fit your needs — whether you want brand-new in box or a great deal on gently worn footwear.

  • New NEW

    New

    Brand new in box. Unworn, factory-fresh quality with original packaging when available. Our highest grade — choose this when you want a first-owner experience.

  • Excellent EXCELLENT

    Excellent

    Like-new condition without the original box, or the original box is not in new condition. Minimal visible wear — often worn once or used as a display model. Every pair is inspected before it ships.

  • Gently Worn GENTLY WORN

    Gently Worn

    An online customer return, likely worn once and returned. May have light creasing and minor imperfections. All shoes are inspected and professionally cleaned; each shoe is placed in a poly bag and both are wrapped in tissue paper before shipping.

  • 40k+ SKUs

    40k+ SKUs

    The largest selection of quality footwear online.

  • Free delivery

    Free delivery

    Free shipping no minimum

  • 24/7 chat service

    24/7 chat service

    Have a query? We're here to help

  • Secure payment

    Secure payment

    All payments are safe & secure

  • Return

    Return

    Keep it or return within 30 days