Return Policy

Return guidelines

• TimeframeYou have up to 30 days from the date of delivery to initiate a return.
• ConditionItems must be returned in their original, unworn, unwashed, and undamaged condition, with all tags and packaging intact. If it's a pre-owned item, it must be returned in the original shipped condition.

How to start a return

1. Go to our returns portal.
2. Enter your 4 or 5-digit order number and email address.
3. Follow the steps.

Return shipping

During the return process, you will be prompted to purchase a return label from us at a flat rate of $8, or send it back with a method you choose.

Inspection and processing

Once we receive your return, our team will inspect the item to ensure it meets our return criteria. Upon approval, we will process your refund or exchange.

Refunds and exchanges

• RefundsIf your return is approved, we will process a refund to your original payment method. Please allow 5–10 business days for the refund to reflect in your account.
• ExchangesIf you wish to exchange an item for a different size, color, or style, please return your item for a full refund and then re-order the correct size on a new transaction.

Non-returnable items

Certain items are not eligible for return, including:

• Items specifically marked “Non-Returnable.”
• Undergarments, swimwear, and intimate apparel, for hygiene reasons.
• Items that show signs of wear, washing, or damage.

Damaged or incorrect items