Free Shipping
Free express delivery on orders over $50.
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Easy Returns
30-day hassle-free return policy.
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Guaranteed Quality
Every pair quality inspected.
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Secure payment
All payments are safe & secure
Overview & Description
The Franco Sarto Women’s Pheby Slingback Heel exudes modern elegance with a touch of timeless sophistication. Crafted from smooth genuine leather or textured raffia, this pointed‑toe slingback pairs minimalist design with everyday comfort. Its adjustable buckle strap provides a secure, custom fit, while the lightly cushioned footbed ensures lasting wearability. A modest kitten heel offers just the right height for polished style without sacrificing ease. Perfect for transitioning from office to evening, the Pheby Slingback is a wardrobe essential for refined, versatile dressing.
Return Policy
Customer Care
Return Policy
Thank you for shopping with Shoreline Shoes! We want you to be completely satisfied with your purchase. If you're not happy with your item for any reason, we offer a hassle-free return process within 30 days of receiving your order.
Last updated September 4, 2024
- 30 days from delivery to start a return
- $8 flat for a prepaid return label
- 5–10 days for an approved refund to post
- 7 days to report a damaged or wrong item
Return guidelines
- TimeframeYou have up to 30 days from the date of delivery to initiate a return.
- ConditionItems must be returned in their original, unworn, unwashed, and undamaged condition, with all tags and packaging intact. If it's a pre-owned item, it must be returned in the original shipped condition.
How to start a return
- Go to returns.shorelineshoes.com.
- Enter your 4 or 5-digit order number and email address.
- Follow the steps.
Return shipping
During the return process, you will be prompted to purchase a return label from us at a flat rate of $8, or send it back with a method you choose.
If you ship it back yourself
We recommend using a trackable shipping method and retaining the shipping receipt for your records.
Inspection and processing
Once we receive your return, our team will inspect the item to ensure it meets our return criteria. Upon approval, we will process your refund or exchange.
Refunds and exchanges
- RefundsIf your return is approved, we will process a refund to your original payment method. Please allow 5–10 business days for the refund to reflect in your account.
- ExchangesIf you wish to exchange an item for a different size, color, or style, please return your item for a full refund and then re-order the correct size on a new transaction.
Non-returnable items
Certain items are not eligible for return, including:
- Items specifically marked “Non-Returnable.”
- Undergarments, swimwear, and intimate apparel, for hygiene reasons.
- Items that show signs of wear, washing, or damage.
Damaged or incorrect items
Tell us within 7 days
If you receive a damaged or incorrect item, please contact our Customer Support team within 7 days of receiving your order. We will provide assistance to resolve the issue promptly.
Please note that this return policy is subject to change. The return policy in effect at the time of your purchase will apply. This policy was last updated on 09/04/2024.
Thank you for choosing Shoreline Shoes. We appreciate your business!
Shipping Policy
Orders & Delivery
Shipping Policy
Welcome to Shoreline Shoes! We're excited to provide you with a seamless shopping experience. This Shipping Policy outlines the details of our shipping processes and practices. By placing an order on our website, you agree to the terms outlined below.
Last updated August 1, 2023
- Free standard shipping on every order
- 1–2 days to process after payment
- UPS & USPS carriers we ship with
- Tracking emailed as soon as it ships
Shipping methods
We offer several shipping options to accommodate your preferences and needs. During the checkout process, you will be able to select the shipping method that suits you best.
If an economy, standard, or free option is selected, we will choose a service at our discretion. All orders are sent UPS or USPS.
Order processing
- Orders are typically processed within 1–2 business days of receiving payment.
- Please note that processing times may be longer during peak seasons or due to unforeseen circumstances.
Shipping times
- Shipping times vary based on your location, selected shipping method, and product availability.
- Estimated delivery times will be provided during the checkout process. Please note that these are estimates and not guaranteed delivery dates.
Tracking your order
- Once your order is shipped, you will receive an email notification with tracking information.
- You can track the status of your shipment by clicking on the provided tracking link.
- We recommend keeping track of your order's tracking information for real-time updates on its status.
- If you have any concerns about the delivery status, contact us at info@shorelineshoes.com.
Shipping costs
Shipping is free
Shipping is free unless a faster method is available and chosen. Varying options will be shown at the time of checkout, if available.
International shipping
- We offer international shipping to select countries. Please note that international orders may be subject to customs duties, taxes, and fees.
- Customers are responsible for any applicable customs charges.
Shipping address
Please double-check your address
Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses.
Delivery issues
- While we strive to ensure timely and reliable delivery, unforeseen circumstances such as weather events or carrier delays may impact delivery times.
- If you experience any issues with the delivery of your order, please contact our Customer Support team for assistance.
Changes to this Shipping Policy
We reserve the right to modify or update our Shipping Policy at any time. Changes will be effective upon posting on our website.
Thank you for choosing Shoreline Shoes. We appreciate your business and look forward to delivering your stylish products to your doorstep! This Shipping Policy was last updated on 08/01/2023.
Condition
Used
Find Your Perfect Fit
Rockport boots generally run true to size. If you are between sizes, we recommend sizing down for a snug, secure fit.
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Length
Heel to longest toe
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Width
Widest part of foot
Why this product?
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Verified Authentic
Ensuring that this product meets the highest standards of authenticity.
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Affordable Luxury
Offers a high-end look and feel without the high-end price tag.
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Customer Satisfaction
Trusted by customers for its exceptional fit and reliable performance.
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Timeless Style
Designed to seamlessly blend with any wardrobe, offering a versatile and fashionable look.
Quality footwearsince 2013
Where Branded Shoes Find New Homes!
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